Privacy policy

AnaAI by SmartAIGlobal is an AI admin assistant on Telegram. It is operated by Smart AI Global. This policy explains, in plain English, what the assistant accesses and how that information is used. It is written for people in Australia.

“You” means the account owner: the person the assistant works for. The assistant is provided for that person only.

We access only what the account owner connects or sends, and only to run the assistant.

Telegram

• Messages you send the assistant, including text and voice notes.
• Files you choose to send, such as an onboarding spreadsheet.
• Your Telegram user id and chat id, so replies go to the right chat.

Information you give us

If you complete onboarding, we store what you enter: your entities, the inboxes you want watched, key contacts, and preferences such as briefing time, tone, and approval rules.

Google account data

Mailboxes are connected with Google sign-in. Your Google password is never shared with us. The app requests these OAuth scopes:

• openid
• https://www.googleapis.com/auth/userinfo.emailYour Google account email address, so we know which mailbox you connected.
• https://www.googleapis.com/auth/gmail.readonlyRead access to Gmail. The assistant reads message metadata and a short snippet: sender, subject, date, unsubscribe header, label ids, and up to about 200 characters of snippet. It uses this to sort mail, search, and prepare briefings and drafts.
• https://www.googleapis.com/auth/calendar.readonlyRead-only access to events on your primary Google Calendar (title, start, end, and meeting link) so the assistant can include your day and suggest times.
• https://www.googleapis.com/auth/gmail.modifyRequested only when sorting labels are turned on. That is the default, and it is off only when the server setting for Gmail labels is disabled. The assistant uses this permission to create and apply sorting labels. It does not send or delete mail.

We use this information only to provide the assistant’s features for the account owner. That means sorting mail, a morning briefing, drafted replies, calendar awareness, voice-note transcription, and the preferences you set.

Nothing is sent without the owner’s approval. The assistant prepares drafts and suggestions. It does not send email, and it does not change the calendar.

We do not sell your data. We do not use it for advertising. We do not use Google user data to develop, improve, or train generalized AI or machine-learning models.

AnaAI by SmartAIGlobal's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

In short, Google user data is used only to provide or improve user-facing features of the assistant for the account owner, to secure the service, or to comply with the law. We do not transfer it for ads, and we do not allow people to read it unless you ask us to, we need to investigate a security or abuse issue, or the law requires it.

Account, conversation, onboarding, and mailbox records are stored in Supabase. The app is hosted on Vercel.

Google OAuth access tokens and refresh tokens are encrypted at rest with AES-256-GCM before they are saved. Onboarding invite links are stored only as one-way hashes.

Conversation messages and saved email-triage records older than 90 days are deleted. Processed event records older than 14 days are deleted. Google tokens are kept while the mailbox stays connected.

You can disconnect a mailbox in Telegram with the disconnect command. We then revoke the Google token and delete the stored access and refresh tokens for that mailbox. You can also revoke AnaAI by SmartAIGlobal in your Google Account settings.

You can ask us to delete the personal information we hold for your account. Email smartaiglobalhq@gmail.com. We will delete it unless a law requires us to keep a particular record. You can also ask for a copy of your information, or ask us to correct it.

We use these processors to run the assistant. They handle data only so we can provide the service:

• Vercel, for hosting.
• Supabase, for the database.
• The AI model provider, reached through Vercel AI Gateway, to classify mail, draft replies, and transcribe voice notes you send. That content is sent only to perform the feature for the account owner. It is not used to train generalized models.
• Telegram, as the chat channel you use to talk to the assistant.

Smart AI Global operates AnaAI by SmartAIGlobal. Questions about this policy, or a request to access, correct, or delete your information, can go to smartaiglobalhq@gmail.com.

This policy was last updated on 19 October 2026. The way the service is provided is also described in the terms of service.